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Hermès Parfums UK - Business Manager /les-opportunites/81883-hermes-parfums-uk-business-manager /en/opportunities/81883-hermes-parfums-uk-business-manager

Hermès Parfums UK - Business Manager

  • Type de contrat : CDI
  • Pays : Royaume-Uni
  • Ville : London
  • Métier : Administration des Ventes & Services Clients
  • Expérience : Minimum 6 ans

Mission générale

  • •To deliver the retail sales targets set out through motivating store team to promote Hermes, implementing activity and building customer data base. •To build and maintain strong relationships with store management and store employed beauty advisors to achieve targets as set in line with company objectives•To act as a brand ambassador and ensure effective communication of brand values both internally and externally

Principales activités

> Retail•Prepare, implement and monitor a business quarterly inline with retail targets including specific targets for key launches and sites•Ensure delivery of targets and productivity by headcount•Implement launch strategy in line with marketing plans •Close management of staffing agencies and monitoring of instore sales performance. Identify top performers and nurture their talent. •Ensure business budgets are adhered too•Instore ongoing on counter coaching•Implement and optimise visual merchandising according to guidelines so they are at the highest standard•Close monitoring of point of sale material (POSM - testers, samples, blotters, glorifiers) and completing and submitting POSM order forms when necessary> Team Requirements•Motivate and empower the team to exceed retail while monitoring productivity (KPI’s)•Review regularly the performance, opportunities and challenges of each team member to ensure an appropriate support plan is implemented.•Ensure all team members attend training sessions provided whenever possible •Ensure all counters adhere to Hermes selling methods, merchandising and personal grooming standards.

Profil du candidat

  • >Key Competencies/Technical SkillsExperience in managing Beauty Consultant and teamsAbility to build effective teamsResults drivenAbility to be both proactive and reactive as requiredProven negotiation and influencing skills to recruit people and secure space in store for activity as requiredMakeup and fragrance training prefferedStrong communication skills – ability to set targets with your team, articulate them and review the performance with your teamStrong organizational skillsCompetent IT skills (Outlook and MS Office)>ProfileExperience within the retail marketGood understanding of retail principles and practices